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Issue with Spreadsheet Upload Stuck at 100% Finalized

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I'm getting stuck on this screen when trying to upload a spreadsheet. Tried 2 different Clay Tables. It won't go past 100% finalized.

  • Avatar of Owen C.
    Owen C.
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    Hey Aly, Iโ€™m sorry to hear you're experiencing this! Your CSV may not be uploading due to a few potential issues. Please double-check the following: 1. If your CSV file includes "created at" or "updated at" columns, try removing these before uploading again. 2. The CSV upload feature supports a maximum of 72 columns and 50,000 rows. Double-check that your file is within these limits. 3. Non-UTF-8 characters can also cause issues. If possible, add the data to a public Google Sheet, download it again as a CSV, and try uploading once more. 4. Finally, the file might not be formatted as a proper CSV or may contain invalid characters. Opening it in Google Sheets and exporting it again as a CSV often resolves this. Double check these, try uploading the file again and let me know how it goes! :)

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Aly H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: