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Delayed Email Issue: No Response from In-App Support

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That was meant for another channel.

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    I understand you're experiencing issues with emails not being sent from two steps and haven't received a response from in-app support. Let me address these concerns: 1. Email sending issues: There could be various reasons why emails weren't sent from two steps. It might be related to API limits, email validation problems, or system constraints. Without more specific information about the steps you're referring to, it's difficult to pinpoint the exact cause. 2. Support response delay: We apologize for the delay in responding to your in-app support request. Our team typically aims to respond much quicker. The extended wait time you're experiencing is unusual and not our standard practice. To help resolve your issues more effectively, could you please provide more details about the specific steps where the emails failed to send? This information will help us better understand and address the problem. If you need immediate assistance, you can request to speak with a human agent by clicking on "Talk to a person" in this chat interface.

    Sources: How do I send emails with Clay? - FAQ | Clay.com [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo)