Salesforce 'Update Record' Issue: Unexpected Auto Update Behavior

Andreas W. · 2025-03-11T16:48:12.485028+00:00

I think in this table the Salesforce ‘Update Record’ runs even though it’s set not to auto update.

The Salesforce 'Update Record' action shouldn't run if auto-update is turned off. By default, new rows or updates in your Clay table trigger this action every 24 hours. If you're seeing unexpected behavior, you can try toggling auto-update off and on again. To do this, click on your table name in the top bar and select 'Disable' or 'Enable auto-update' from the dropdown menu. If the issue persists, you may want to request human assistance for further troubleshooting.

Sources: FAQ: What are the default sync settings for CRM integrations? Salesforce integration overview | Documentation | Clay University

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