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Issue with People Search Functionality in Slack | Clay

Issue with People Search Functionality in Slack

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People search is definitely broken, I'm having a similar issue to Jakob. https://www.loom.com/share/5d02c07e01124de3aa72765ee20ff669?sid=2d18ca17-5a62-4da2-8b78-4c35ca0f6059

Video thumbnail

3 comments

· Sorted by Oldest

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I'm sorry to hear you're experiencing issues with the people search feature. Here are some steps you can try to resolve the problem: 1. Perform a browser refresh (Cmd/Ctrl + Shift + R) to clear your cache and reload the page. 2. If the issue persists, try adjusting your search parameters. Click on the source column in your People table to edit the filters and refine your search. 3. As an alternative, you can use the find people search feature to locate companies and people while experiencing API issues. If these steps don't resolve the problem, please request human assistance by clicking on "Talk to a person" for further support.
Source: Find People [Clay 101] - Clay University
Anthony C.
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https://app.clay.com/workspaces/416333/workbooks/wb_cps6FA943wyx/tables/t_AtTjBjUpWTwK/views/gv_Hrw6cvTenmJJ
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.