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Sales Navigator Import Issue: MBA Profiles Misplaced in First Name Field
When importing a list from Sales Navigator, profiles with "MBA" at the end of their name import with "Mba" in the first name field.
When importing profiles from Sales Navigator, Clay retrieves publicly available LinkedIn profile data, including names and profile links. The issue you're experiencing with 'MBA' being imported as part of the first name field is likely due to how the data is structured in the source.To address this, you can use Clay's data manipulation features to clean up the imported data. For example, you could create a formula column to remove 'Mba' from the first name field if it appears at the end.Can you provide more details about the specific Sales Navigator search you're using and how many profiles you're seeing this issue with? This information will help us better understand the scope of the problem and suggest more targeted solutions. Source: Data points: Sales Navigator | Clay.com
Jonathan··This happens with every import/every time "MBA" occurs at the end of the name.
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bo (.··Hey, thanks for reaching out - Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1733417100&signature=b97c9114778a919654c56669381504f2e80b3a459ac32adeaaf009f21d3da3b9&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSj4B5AX2BKsam%2FhVPuVpg%3D%3D%0A
- Jonathan··
Thanks
- Jonathan··
Example contact: Molly Caneday, MBA
- Bo (.··
Thank you for flagging this. Here's how you can flag bad data for the next time :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1278029269/3727c765983bfa315a3373545d3d/CleanShot+2024-12-05+at+_48r8Ul7DoM.gif?expires=1733418000&signature=bfde8ba8b590f2476b70745e696bd80c27e4f9c9273f8f7cb0b9f42d03d80e3c&req=dSIgHsl8lINZUPMW1HO4zRCyWQ17A0cq4abo9K%2FWdNrIcVJrzNB2PbifFn2O%0Awhzi%0A
- Bo (.··
For now, you can use this strategy to extract the first name while our team take actions on this :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1278029715/a391121637a8599ef2b13f1b13a7/CleanShot+2024-12-05+at+_14l3kAamrm.gif?expires=1733418000&signature=c4747cc78215b654caa31f2e5815593c1f4d39df31afc8ad04099f896b3e712d&req=dSIgHsl8lIZeXPMW1HO4ze%2BvAIwZ1EzsyKcB2UKQMgqQJY3%2By4RjdIla00vo%0AwA6P%0A
- Jonathan··
Thanks. I figured "MBA" was such a common addition in LinkedIn name fields it would affect a lot of people.
- Bo (.··
Yes that's great thinking. Thanks for flagging this - it's the first time we've heard about the MBA issue with Sales Navigator imports. I really appreciate you bringing it to our attention
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!