Clay Icon

Issue with Incorrect CSV Data Upload

Β·
Β·

just uploaded a raw csv, after the data is uploaded I found they are not uploading correctly

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    There could be several reasons why your raw CSV data isn't uploading correctly: 1. File format: Ensure your CSV is UTF-8 encoded with comma-separated values. 2. File size: Check that your file doesn't exceed 72 columns and 50,000 rows. 3. Column names: Remove "created at" or "updated at" columns. 4. Separators: Clay supports commas or semicolons as separators, but mixing both can cause issues. 5. Special characters: Remove commas, colons, and semicolons from your data to avoid confusion. If problems persist, try uploading your data to a public Google Sheet, then download it as a CSV and re-upload. Also, ensure your CSV filename is short. If you need further assistance, please request human help by clicking "Talk to a person."

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·
  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    Thank you so much for sharing your feedback ​Asad Z.​!

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.

  • Avatar of Asad Z.
    Asad Z.
    Β·
    Β·

    sorted

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·