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Bug Report: 'Find People' Integration Returns 50 Contacts Limit Issue

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Bug: When using the 'Find People' integration and setting the limit for contact per company to 1, it always only returns 50 contacts

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    Channeled
    APP
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    The default limit for the Find People search is set to 100 results, but to increase the limit beyond 250 results, you'll need to request human assistance by clicking on "Talk to a person".When using Find People, you can control your results in two ways:1. Set an overall record limit 2. Set a per-company limitThese limits help manage credit usage, especially for tables with auto-update enabled.If you're only getting 50 contacts despite setting a per-company limit of 1, you may need to adjust your overall record limit. I'd recommend checking your overall limit settings and if you need to increase beyond 250 results, please click on "Talk to a person" for assistance. Sources: Find People Overview - Clay University Source - Clay Find People with Companies, People, Jobs

  • Avatar of Channeled
    Channeled
    APP
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    Did that answer your question?

  • Avatar of David
    David
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    nope

  • Avatar of Channeled
    Channeled
    APP
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    I apologize for not meeting your needs; would you like to rephrase your question or speak with our support team for further assistance?

  • Avatar of David
    David
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    support

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of David
    David
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    It's not a specific table. It's when creating a new one through the 'Find People' integration

  • Avatar of Tanvi R.
    Tanvi R.
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    Got it, so just to clarify how many companies are you filtering with in your find people search?

  • Avatar of David
    David
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    I've sent you a DM with a video

  • Avatar of Tanvi R.
    Tanvi R.
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    Do you mind sending it here? This way we can keep all our communication in one place, and if someone else on my team responds to this conversation they will have all the necessary context

  • Avatar of David
    David
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    The video contains info I rather not share here

  • Avatar of Tanvi R.
    Tanvi R.
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    Got it David no worries, will take a look at the video

  • Avatar of David
    David
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    Thanks Tanvi

  • Avatar of Tanvi R.
    Tanvi R.
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    Hey David, thanks for the video that was super helpful to understand your issue. I'm not sure why your find people results dropped so much with the limit per company filter and am sharing your search with the engineering team so they can take a closer look. Will let you know once I get an update!

  • Avatar of David
    David
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    It happens with whatever search I do. As soon as I add the 'Limit Per Company' filter

  • Avatar of Tanvi R.
    Tanvi R.
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    Hey David, update from the engineering team. While your search is previewing 50 people, there are more results in your search. They will be reflected once you save and import your results into a new table. Clay just doesn't show the exact number of results because we can’t calculate ahead of time

  • Avatar of David
    David
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    Understand. Thanks for sorting this so quick Tanvi R.

  • Avatar of Channeled
    Channeled
    APP
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    Hi David! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback David!