Bug Report: 'Find People' Integration Returns 50 Contacts Limit Issue

Bug: When using the 'Find People' integration and setting the limit for contact per company to 1, it always only returns 50 contacts

20 comments

Channeled
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The default limit for the Find People search is set to 100 results, but to increase the limit beyond 250 results, you'll need to request human assistance by clicking on "Talk to a person".When using Find People, you can control your results in two ways: 1. Set an overall record limit 2. Set a per-company limitThese limits help manage credit usage, especially for tables with auto-update enabled.If you're only getting 50 contacts despite setting a per-company limit of 1, you may need to adjust your overall record limit. I'd recommend checking your overall limit settings and if you need to increase beyond 250 results, please click on "Talk to a person" for assistance. Sources: Find People Overview - Clay University Source - Clay Find People with Companies, People, Jobs
Channeled
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Did that answer your question?
David
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nope
Channeled
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I apologize for not meeting your needs; would you like to rephrase your question or speak with our support team for further assistance?
David
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support
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Tanvi R.
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Hey there, thanks for reaching out! Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1732207500&signature=f37b3f6a0873078120ab76ea1965505a414df6b008de5dc7e258f01aa03e0d6b&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSn%2BBpAT2BKsam%2FhVPvT%2BA%3D%3D%0A
David
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It's not a specific table. It's when creating a new one through the 'Find People' integration
Tanvi R.
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Got it, so just to clarify how many companies are you filtering with in your find people search?
David
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I've sent you a DM with a video
Tanvi R.
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Do you mind sending it here? This way we can keep all our communication in one place, and if someone else on my team responds to this conversation they will have all the necessary context
David
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The video contains info I rather not share here
Tanvi R.
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Got it David no worries, will take a look at the video
David
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Thanks Tanvi
Tanvi R.
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Hey David, thanks for the video that was super helpful to understand your issue. I'm not sure why your find people results dropped so much with the limit per company filter and am sharing your search with the engineering team so they can take a closer look. Will let you know once I get an update!
David
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It happens with whatever search I do. As soon as I add the 'Limit Per Company' filter
Tanvi R.
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Hey David, update from the engineering team. While your search is previewing 50 people, there are more results in your search. They will be reflected once you save and import your results into a new table. Clay just doesn't show the exact number of results because we can’t calculate ahead of time
David
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Understand. Thanks for sorting this so quick Tanvi R.
Channeled
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Hi David! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thank you so much for sharing your feedback David!

Bug Report: 'Find People' Integration Returns 50 Contacts Limit Issue | Clay