Improving Claygent: Handling No Data Found Responses in Emails

Hey, very often Claygent returns "No data found" when it can't successfully complete the research task Even when I specify "Do not return "No data found, just leave blank if you don't know the answer" This messes with our email formatting, any suggestions?

8 comments

Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Adam E.
·
·
Hey AJ C. - one recommendation is instead of directly using the Claygent result, make a new formula column that if the claygent result has "no data" then it is blank. Thanks for bringing up this no data found issue however, we are working on a solution here.
Kierin F.
·
·
This is happening to me too Adam E.. I believe Bo (. created a ticket for my case, but it's been active for 1 week now. I am currently getting between 20-40% error rate when using Claygent
AJ C.
·
·
Okay good idea thanks
AJ C.
·
·
Kierin what model are you using when getting that high of an error rate?
Bruno R.
·
·
Hi Alexander, thanks for reaching out. AI tools like Claygent have a hard time not outputting something, here's a guide to effective AI prompting we have created with should be helpful to fine tune your prompts and achieve better outputs. In this case I would add this line to the prompt, to have a standardized output you can draw on to run subsequent cells conditionally. "If you don't find data, just output "false"." You can then use the "false" output to run other enrichment columns conditionally. I hope this was helpful. If there's anything else I can assist you with, please let me know!
AJ C.
·
·
got it thank you!
Channeled
APP
·
·
Hi AJ C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: