Find People Feature Freezing Issues and Workarounds

Is it just me or is the Find People freezing or stuck on load after a couple previews? Find myself having to refresh the entire page and reinputting the criteria to get the people I'm looking for

4 comments

Channeled
APP
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We're sorry to hear you're experiencing issues with the Find People feature. The problem you're describing isn't a normal behavior of our system. The Find People tool should allow you to preview and refine your search results without freezing or requiring page refreshes. To help us understand and address this issue better, could you provide more details about when this problem occurs? For example, how many previews can you typically perform before the feature freezes?
Sources: Find People overview | Documentation | Clay University Find People [Clay 101] - Clay University
Josh H.
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About 2-3
Channeled
APP
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We're sorry to hear you're experiencing issues with the Find People feature. This behavior isn't typical, as the feature should allow you to preview and refine your search results without freezing or requiring page refreshes. The Find People tool is designed to let you iterate and refine your search until you're satisfied with the results. If you're encountering freezes after 2-3 previews, it could be due to various factors such as browser issues, network connectivity, or the complexity of your search parameters. To help resolve this, try the following: 1. Clear your browser cache and cookies 2. Use a different browser 3. Simplify your search criteria initially, then gradually add more filters 4. Ensure you're not exceeding the maximum limit of 50,000 records per search If the issue persists, could you provide more details about your search parameters and the number of results you're trying to preview?
Sources: Find People overview | Documentation | Clay University Find People [Clay 101] - Clay University
Channeled
APP
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Find People Feature Freezing Issues and Workarounds | Clay