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Troubleshooting Errors with Claygent: Bug or Feature?

Avatar of Fahad T.Fahad T.
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Hi Clay team, my Claygent was giving errors without any result (already contacted chat support for this) - as it takes time to respond, I started tracing the error myself and found their might be a possible reason. In one of my column I gave all the prompt to output as a formula. This column was created last week which worked fine, but I changed it around half an hour ago, so intead of giving the prompt as an output, it started giving me the email sequence from my prompt. Now I'm not sure if this is a feature your team is working on or a bug.

3 comments

  • Avatar of Channeled
    Channeled
    APP
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    This behavior isn't a bug, but rather a result of how you've configured your Claygent column. When you edit a Claygent column, you can define specific outputs for the AI to generate based on your prompt. It seems you've set up your column to output an email sequence instead of the prompt itself. This is a feature that allows you to customize what Claygent returns. To revert this, you can edit the column again and adjust the prompt or output settings. If you need more detailed guidance on configuring Claygent columns, let me know, and I can provide further instructions.

  • Avatar of Channeled
    Channeled
    APP
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    Based on the information provided in the sources, the behavior you're seeing with your Claygent column is likely an expected feature rather than a bug. Claygent allows you to configure specific outputs for the AI to generate based on your prompt. When you edit a Claygent column, you can define column outputs for each piece of information you want to extract. For example, you might set up separate outputs for funding stage, amount raised, or lead investors. The AI will then populate these columns based on your instructions in the prompt. If you've recently changed your column configuration, it's possible that you've inadvertently set it up to output an email sequence instead of the original prompt. To resolve this, you can edit the column again and adjust the prompt or output settings to match your desired results. Can you provide more details about the specific changes you made to the Claygent column before you started seeing this behavior?

  • Avatar of Bruno R.
    Bruno R.
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    Hi there, our engineering team has just pushed a fix for this issue. We recommend re-running all errored cells as follows:

    (167 kB)
    Image

    Please let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.