Based on the information available, I can help you understand how to properly use conditional formulas to avoid issues: 1. When creating conditional runs, you should use the proper formula structure:
• Use the "Use AI" button in the enrichment panel under "Run Settings" to help generate the correct formula syntax
• Type "/" to properly reference columns/variables from your workflow
• Use appropriate comparison operators (equals, greater than, etc.)
• Use logical operators (AND, OR, NOT) when neededHere's the recommended way to set up a conditional formula: 1. Go to the enrichment panel and scroll to "Run Settings"
2. Click the "Use AI" button
3. In the prompt box, type "/" to select the column you want to base the condition on
4. Describe your condition clearly
5. Click "Generate Formula" to let the AI create the proper syntaxIf you continue experiencing crashes, please ask for human support as this may indicate a technical issue that needs investigation.
Sources:Conditional runs | Documentation | Clay UniversityConditional Formulas
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