Issue with RSS Feed Not Updating Text Fields Automatically

https://app.clay.com/workspaces/82667/tables/t_TmUnRNSEXDby/views/gv_QSgRXjiqASDq When an RSS feed populates, some of the text fields do not get automatically updated (which breaks the flow)

7 comments

Channeled
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Auto-update is a feature that allows Clay to enrich new rows added to your table automatically. By default, some integrations like CRM imports sync every 24 hours.If your RSS feed text fields aren't updating automatically, it's likely because auto-update is turned off for those columns. While auto-update can be helpful for automated workflows, it's sometimes disabled to prevent unnecessary credit usage.To enable auto-update, you can: 1. Go to "Run Settings" for the specific column and toggle on Auto-Update 2. For the entire table, click the three dots next to your table name and select "Auto-Update Columns" Sources: Guide: Ways to Save Clay Credits - Clay University FAQ: What are the default sync settings for CRM integrations?
Channeled
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Hi Jack H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Tomi F.
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Hello Jack! I apologize for the inconvenience here, I am not sure what happened. I duplicated the columns and got the fully populated columns. Let me know if this achieves the expected results: https://downloads.intercomcdn.com/i/o/w28k1kwz/1273340282/876654902f897ab60e0e4282ae64/CleanShot+2024-12-02+at+09_17_14.gif?expires=1733150700&signature=c3f12d419fc00e81f98a39bb4e2d887aa8332ecb004cdda26bbb06c227ff62f6&req=dSIgFcp6nYNXW%2FMW1HO4zZqVogr9egFWUUQHFCsDcCrHi%2FEBfNaL%2Fpq9DRqk%0AWMDa%0A
Saverio C.
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Jack H. I’m actually running into this problem today. Did you ever find a solution? For my instance, I’m actually referencing an SFDC report and when new records get added, the text fields don’t auto populate according to the Column setting in Clay. Cc Tomi F.
Bo (.
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Hey Saverio! Could you share your table URL? Once I have it, I'll help you solve those text field population issues. Create a new thread and I'll take a look right away.
Saverio C.
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done!

Issue with RSS Feed Not Updating Text Fields Automatically | Clay