anyone else has this disco when using google sheets?
Hi Olivier T.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Hey there - we're having a bit of trouble with our support tooling and closed this conversation out preemptively. Reopening it here and someone from our team will get back to you soon!
We don't have specific information about disconnections when using Google Sheets with Clay. However, there are a few things you can check to ensure a smooth connection: 1. Make sure you've properly set up the Google Sheets integration by following the steps in our Settings page under Connections. 2. Verify that the Google account you're using has the necessary read or write access to the sheets you're trying to interact with. 3. Ensure you're on the Clay Starter plan ($149/mo) or higher, as the Google Sheets integration isn't available on the free plan.If you're still experiencing issues after checking these points, could you provide more details about when and how these disconnections occur? This will help us better understand and address your specific situation. Sources: Google Sheets integration overview | Documentation | Clay University Google Sheets [Clay 101] - Clay University
Hi, thank you for reaching out. I am sorry you are experiencing this issue. I tried to recreate it on my end but it seems to work fine. Could you try refreshing the page and seeing if that helps?
If this does not solve the issue, do you mind sending the link (url) to the table so we can take a look? https://downloads.intercomcdn.com/i/o/w28k1kwz/1347419411/65baf32e1d2a789ffba395c6d35c/CleanShot+2025-01-22+at+_42I1FzxXHf%402x.png?expires=1739301300&signature=c1cf3a9cda7dc9313d3e6d3f023a7bc701616aad20b048e4a568083a829d2a73&req=dSMjEc1%2FlIVeWPMW1HO4zVws4pg0DVWrgvYjA82bedAKrg%3D%3D%0A