Clay Not Working: Issues with Table Queries and Domain Lookup

Richard Yates · 2025-04-29 09:02:48.473008+00

Morning people, hope all is well. Clay is kind of not working at the moment across multiple tables for me. For example in this table it wont even run a simple "find domain from company name" This is the table:

Clay Not Working: Issues with Table Queries and Domain Lookup | Clay

12 comments

· Sorted by Oldest

Channeled
APP
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I understand you're experiencing issues with Clay across multiple tables, including the "Find Domain from Company Name" action. Let's troubleshoot this issue. The "Find Domain from Company Name" action typically uses Clearbit to find a company's domain from a given name. There could be several reasons why this isn't working: 1. API connection: Ensure your Clearbit API key is correctly connected and active. 2. Input data: Verify that the company names are correctly entered in the input column. 3. Auto-update settings: Check if the auto-update feature is enabled, as it might affect data freshness. Since the issue is occurring across multiple tables, it might indicate a broader problem. Could you provide more details about the specific error messages you're seeing or any changes you've made recently to your Clay account or integrations?
Sources: Find Domain from Company Name with Clearbit Clearbit integration overview | Documentation | Clay University
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Philip Steckenborn
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Same issues here for my team Richard Yates
1
Richard Yates
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Thanks Philip Steckenborn was losing my mind, thought it was just me 😄
😃1
Philip Steckenborn
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Still nothing working on my side Richard Yates What about you? 😄
Joel Blackburn
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This is affecting our whole workspace, just get a spinning wheel and nothing runs.
Loading attachments
Richard Yates
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Still the same Philip Steckenborn
Barnaby F
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Clay problems have really slowed us down for a few weeks now, and customer support keeps saying "please give us more time". Which I guess is something, but definitely not ideal.
Richard Yates
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Philip Steckenborn & Barnaby F it's working on our end again. Might want to check your side.
Adnan thegtm.company
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We're still facing issues.
Richard Yates
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Yeah same, still a bit sluggish
Adnan thegtm.company
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Random queued columns that need to be force run a couple of times.
Loading attachments
1

Channeled
APP
·
·
I understand you're experiencing issues with Clay across multiple tables, including the "Find Domain from Company Name" action. Let's troubleshoot this issue. The "Find Domain from Company Name" action typically uses Clearbit to find a company's domain from a given name. There could be several reasons why this isn't working: 1. API connection: Ensure your Clearbit API key is correctly connected and active. 2. Input data: Verify that the company names are correctly entered in the input column. 3. Auto-update settings: Check if the auto-update feature is enabled, as it might affect data freshness. Since the issue is occurring across multiple tables, it might indicate a broader problem. Could you provide more details about the specific error messages you're seeing or any changes you've made recently to your Clay account or integrations?
Sources: Find Domain from Company Name with Clearbit Clearbit integration overview | Documentation | Clay University
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Philip Steckenborn
·
·
Same issues here for my team Richard Yates
1
Richard Yates
·
·
Thanks Philip Steckenborn was losing my mind, thought it was just me 😄
😃1
Philip Steckenborn
·
·
Still nothing working on my side Richard Yates What about you? 😄
Joel Blackburn
·
·
This is affecting our whole workspace, just get a spinning wheel and nothing runs.
Loading attachments
Richard Yates
·
·
Still the same Philip Steckenborn
Barnaby F
·
·
Clay problems have really slowed us down for a few weeks now, and customer support keeps saying "please give us more time". Which I guess is something, but definitely not ideal.
Richard Yates
·
·
Philip Steckenborn & Barnaby F it's working on our end again. Might want to check your side.
Adnan thegtm.company
·
·
We're still facing issues.
Richard Yates
·
·
Yeah same, still a bit sluggish
Adnan thegtm.company
·
·
Random queued columns that need to be force run a couple of times.
Loading attachments
1