Clay Not Working: Issues with Table Queries and Domain Lookup | Clay

Clay Not Working: Issues with Table Queries and Domain Lookup

Morning people, hope all is well. Clay is kind of not working at the moment across multiple tables for me. For example in this table it wont even run a simple "find domain from company name" This is the table: https://app.clay.com/workspaces/12893/workbooks/wb_mVBry8FnpsV5/tables/t_0svh24ad5BVYpAxQtsR/views/gv_0svh24aDfrGJxtYPcER

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12 comments

Channeled
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I understand you're experiencing issues with Clay across multiple tables, including the "Find Domain from Company Name" action. Let's troubleshoot this issue. The "Find Domain from Company Name" action typically uses Clearbit to find a company's domain from a given name. There could be several reasons why this isn't working: 1. API connection: Ensure your Clearbit API key is correctly connected and active. 2. Input data: Verify that the company names are correctly entered in the input column. 3. Auto-update settings: Check if the auto-update feature is enabled, as it might affect data freshness. Since the issue is occurring across multiple tables, it might indicate a broader problem. Could you provide more details about the specific error messages you're seeing or any changes you've made recently to your Clay account or integrations?
Sources: Find Domain from Company Name with Clearbit Clearbit integration overview | Documentation | Clay University
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Philip S.
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Same issues here for my team Richard Y.
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Richard Y.
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Thanks Philip S. was losing my mind, thought it was just me 😄
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Philip S.
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Still nothing working on my side Richard Y. What about you? 😄
Joel B.
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This is affecting our whole workspace, just get a spinning wheel and nothing runs.
Richard Y.
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Still the same Philip S.
Barnaby F.
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Clay problems have really slowed us down for a few weeks now, and customer support keeps saying "please give us more time". Which I guess is something, but definitely not ideal.
Richard Y.
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Philip S. & Barnaby F. it's working on our end again. Might want to check your side.
Adnan M.
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We're still facing issues.
Richard Y.
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Yeah same, still a bit sluggish
Adnan M.
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Random queued columns that need to be force run a couple of times.
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