Sent the email but no response

Our email may have bounced or gone to spam! Check your spam folder first. If you applied for our Creator or Expert programs and it's past the first week of the month, you can request a status update by clicking "Talk to a person" and providing your name and application submission date.

Sources: It’s past the first week of the month and I haven’t heard back, can you check on the status of my application? - FAQ | Clay.com FAQ | Clay.com

Hey Smit! Thanks for reaching out. Happy to help. Could you confirm if the email that's currently blocked?

Thanks for the reply! We detected a couple of signups associated to your account. Could you verify which email is supposed to be your main account? This is the email we'll be able to keep unlocked. Any other sign ups or new accounts created will lead to your email being locked again.

Hey Smit! Thanks for the reply. Your main email has been unlocked✅. Let us know if you run into any issues.

Hey Smit! Thanks for the reply. This email is unlocked. Could you try doing a hard refresh in your browser and also try loading the login page in an incognito window?

Got it. If it's working in an incognito window, there may be a browser setting that's preventing you from logging in. Could you check if you have any extensions enabled and temporarily disable any that are currently active?

Happy to help!