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Issue with Modifying Rows: Auto-Removal When Adding New Ones

Avatar of Romain L.Romain L.
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Hey guys, still experiencing the following issue: when I want to modify a row and add a new one. This row will be automatically removed ... 🤷 Any news?

3 comments

  • Avatar of Channeled
    Channeled
    APP
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    This behavior likely occurs because you have a passthrough table with auto-delete enabled. In passthrough tables, rows are automatically deleted after the data transfer is confirmed successful. To resolve this, you can disable the auto-delete feature by: 1. Opening your table with webhooks as the source 2. Going to the admin panel in the bottom navigation 3. Disabling the "Enable auto-delete" option Source: Table management settings | Documentation | Clay University

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

  • Avatar of Romain L.
    Romain L.
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    My table is not using a webhook as a source, most of the time Auto dedupe is enable but ... adding a new row with new data should not remove the row ... or modify a company name (still a unique) should not remove the row.