Hi guys, has anyone experienced an issue with the ZenRows scraper not working and only displaying “timed out”? I’ve tried using both my own ZenRows key and the Clay ZenRows account, but the problem persists.
Hi Lidiia, thanks for reaching out! Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1731966300&signature=46ab1bbe0faf058f6cdf4610501cb10c5555ac955598986ea20b14bb16a791ed&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSr1AJEV2BKsam%2FhVPvjLQ%3D%3D%0A
thanks
Hey Lidiia, I just tested all 3 Zenrows keys and they all returned errors. One of your own API keys and the Clay key returned a Timeout error. I just tested the Zenrows enrichment in my own workspace and was able to run it successfully. It seems the issue is local to your table/workspace. I'm taking a closer look to see what this could be!
Appreciated Tanvi
Hi Lidiia, it looks like there is a bug specifically with using the Zenrows enrichment with the Anti-bot and premium proxy settings that is causing a time out error here. I've escalated this over to our engineering team and we'll let you know as soon as we know more! In the meantime, I wanted to let you know that you can actually pull this information by enriching from Similarweb directly in Clay. All you need to input is the Company domain! Feel free to give this a try and let me know if this works for you! https://downloads.intercomcdn.com/i/o/w28k1kwz/1256778282/92318a00122898df22377b3827b7/CleanShot+2024-11-18+at+17_31_48%402x.png?expires=1731970800&signature=27b88ecc4e2462d512126cdcc4cba5d2cff459a879b9016b6021f48b2dd58ea6&req=dSIiEM55lYNXW%2FMW1HO4zW8g5qIILhss0YpWKBTP8aNtBTEfWBmrj5ZaibDv%0AUNw7%0A
Hey Tanvi, Sure, I’ve been exploring the option of enriching directly from SimilarWeb. However, I already have a polished workflow where I include SimilarWeb links and use the ZenRows scraper to extract data. Then, with AI, I analyze the scraped response to gather insights about competitors. So far, I haven’t been able to achieve the same outcome using direct SimilarWeb enrichment in Clay.
Hey Lidiia - Sorry for the confusion for Zenrows It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more! Feel free to try with Scrape Website for now
Hey Lidiia, I wanted to give you a heads up that SimilarWeb is currently blocking those scraping requests, and we're waiting for updates from the ZenRows team about a potential resolution. In the meantime, I'd love to understand what specific data points or insights you're getting from your current scraping setup that you're not finding in our direct SimilarWeb enrichment. This would help us ensure we're meeting your needs through official integration channels
Hey Lidiia! Just wrapping this one up - let us know if you need anything else! 😊
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