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Loading Issues: Possible Bug or Technical Glitch?

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Hi guys, the loading doesn't stop for hours and is also not progressing. Think it's some sort of bug or something. Already tried logging out, using a different browser, running the column in a single row etc, nothing interrupts or progresses it.

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Loading Issues: Possible Bug or Technical Glitch? | Clay

4 comments

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Hi Pascal S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
George D.
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Hey there - we're having a bit of trouble with our support tooling and closed this conversation out preemptively. Reopening it here and someone from our team will get back to you soon!
Channeled
APP
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When cells are stuck loading or not progressing, this is typically related to performance issues that can occur with large tables or complex workflows. Here's what you can try: Perform a hard refresh of your browser: ** For Mac: Press Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari) ** For Windows: Press Ctrl + Shift + RIf you have multiple columns with dependencies, ensure that any column depending on data from another column has its run condition properly set to only run when the required data is present.These issues are more likely to occur when you have: ** Large tables ** Multiple tables linked together ** Complex workflows ** Multiple actions running simultaneously
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.