Issue with Icypeas Integration: Awaiting Callback Error

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Hello Clay Team! I have a problem with Icypeas integration that doesn't respond. An “Awaiting callback” message persists and blocks my enrichment (I've been waiting for 20min). Here's the link to my table: https://app.clay.com/workspaces/11724/tables/t_MBBxY86KoojU/views/gv_hsY8LJBPdKJ8 Do you know where this bug might be coming from?

4 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Tanvi R.
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Hi Yacin, thanks for reaching out. I was only seeing one cell with an error message and when I just force ran the cell it was able to return "No email found." The awaiting callback message is not a bug, it’s a normal status message indicating that the system is waiting for an external service or process to complete its work and send a response back to Clay. The "awaiting callback" message did not stay for long and the enrichment was not blocked when I tried to replicate the error in your workspace. It should be resolved now. Please let me know if you see any other cases of this issue.
Yacin K.
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Hello Tanvi, Yesterday, the message stayed for over an hour, but it seems to have been resolved, as I received the results this morning. Thanks 🙌
Channeled
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Hi Yacin K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: