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Discussion on Account-Specific Engineering Issues
Are they also hitting you with "Engineering team can't solve this because its limited to your account"?
Based on the information available, it's unlikely that the issue you're experiencing is due to an account-specific limitation that our engineering team can't resolve. The problem might be related to your OpenAI API integration or usage tier. For reliable use of OpenAI in Clay, you need specific token per minute (TPM) limits: 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. If you're on a free plan or tier 1, it won't meet these requirements. To resolve this, you may need to upgrade your OpenAI API key usage tier to tier 2 or higher. You can check your current usage, limits, and find pricing information on OpenAI's platform. If you need further assistance, please request to talk to a person in this chat for more personalized help.
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No. It wasn’t. Still waiting on support…