Issue with Function Lookup for Multiple Rows in Table

Leanid Kazlouski · 2025-07-28 11:50:12.28603+00

Hello everyone! Function Lookup Multiple Rows in Other Table run endlessly without returning any result. I tried force run, but nothing has changed. Creating a new column Lookup Multiple Rows in Other Table doesn't work either. Please resolve the issue. Link to the table

Issue with Function Lookup for Multiple Rows in Table | Clay

14 comments

· Sorted by Oldest

Clay
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Try these troubleshooting steps for your stuck Lookup Multiple Rows column: 1. Force Rerun Column: Click the column header and select Force Rerun Column to reset it 2. Hard refresh: Try a hard refresh of your browser: • Mac: Command + Shift + R • Windows: Ctrl + Shift + R 3. Delete and recreate: If the above doesn't work, delete the affected column and create a fresh one Performance issues can occur with larger tables or complex workflows, which may cause lookup functions to run endlessly. The Force Rerun option should help recover the column state if there are frontend or backend performance issues. If these steps don't resolve the issue, request human assistance by clicking "Talk to a person."
Source: Run Options
Nicole Delfin
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same for me, tried all suggested workarounds.
😔2
Clay
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Hi Leanid! Thank you so much for your patience! I am so sorry that you are encountering this issue, I am happy to dig in here.
Clay
APP
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Hi Leanid! Thank you for sending your table! I took a look and it looks like all the rows have successfully run now. Just wanted to check: are you still running into any issues, or noticing this happen in any other tables?
Sergio Perea
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Same here. It's taking forever
Sergio Perea
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Human
Bo (Clay)
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Hi Sergio, Can you share the table URL and let me know which action is running slowly? There was an issue earlier today, but everything should now be working correctly. Let me know if you have more questions.
Leanid Kazlouski
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Everything seems to be working. Thank you!
Leanid Kazlouski
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I take my words back. New table — same issue
Leanid Kazlouski
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the table: https://app.clay.com/workspaces/240608/workbooks/wb_5kPq8kEyG2Bc/tables/t_Ukm9oczSjZVm/views/gv_iUcKU9VAMHrf Please, resolve this properly
Leanid Kazlouski
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Eighty rows were completed in just two hours out of a total of 2082. That is ridiculous.
Clay
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Hi Leanid! Earlier we had some latency issues affecting some Clay tables, but they have now since been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it!
Clay
APP
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Please let me know if there is anything else I can help with, otherwise I'll close out the ticket for now! We are always here to help so feel free to reach back out anytime. Thank you! 🙏
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Clay
APP
·
·
Try these troubleshooting steps for your stuck Lookup Multiple Rows column: 1. Force Rerun Column: Click the column header and select Force Rerun Column to reset it 2. Hard refresh: Try a hard refresh of your browser: • Mac: Command + Shift + R • Windows: Ctrl + Shift + R 3. Delete and recreate: If the above doesn't work, delete the affected column and create a fresh one Performance issues can occur with larger tables or complex workflows, which may cause lookup functions to run endlessly. The Force Rerun option should help recover the column state if there are frontend or backend performance issues. If these steps don't resolve the issue, request human assistance by clicking "Talk to a person."
Source: Run Options
Nicole Delfin
·
·
same for me, tried all suggested workarounds.
😔2
Clay
APP
·
·
Hi Leanid! Thank you so much for your patience! I am so sorry that you are encountering this issue, I am happy to dig in here.
Clay
APP
·
·
Hi Leanid! Thank you for sending your table! I took a look and it looks like all the rows have successfully run now. Just wanted to check: are you still running into any issues, or noticing this happen in any other tables?
Sergio Perea
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·
Same here. It's taking forever
Sergio Perea
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Human
Bo (Clay)
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Hi Sergio, Can you share the table URL and let me know which action is running slowly? There was an issue earlier today, but everything should now be working correctly. Let me know if you have more questions.
Leanid Kazlouski
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·
Everything seems to be working. Thank you!
Leanid Kazlouski
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·
I take my words back. New table — same issue
Leanid Kazlouski
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·
the table: https://app.clay.com/workspaces/240608/workbooks/wb_5kPq8kEyG2Bc/tables/t_Ukm9oczSjZVm/views/gv_iUcKU9VAMHrf Please, resolve this properly
Leanid Kazlouski
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·
Eighty rows were completed in just two hours out of a total of 2082. That is ridiculous.
Clay
APP
·
·
Hi Leanid! Earlier we had some latency issues affecting some Clay tables, but they have now since been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it!
Clay
APP
·
·
Please let me know if there is anything else I can help with, otherwise I'll close out the ticket for now! We are always here to help so feel free to reach back out anytime. Thank you! 🙏
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.