Issue with 'Limit per Company' Feature Showing Fewer Leads

If you click on the action ''find people at these companies'' and then you give in a number at the left bottom feature named ''Limit per Company'', it does exactly what I don't want it to do. If I give in 5 as a number, it will only show me companies that have at least 5 people found and it filters out all the companies where it can only find 1, 2, 3 or 4 leads. Is this bug already known and will there be a solution soon? Because I want it to show all companies with 1, 2, 3, 4 or 5 results. Thanks!

5 comments

· Sorted by Oldest

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The behavior you're describing isn't a bug, but rather how the "Limit per Company" feature is designed to work. This feature sets a maximum number of results per company, not a minimum. To get the results you want (all companies with 1 to 5 leads), you should set the "Limit per Company" to 5. This will return up to 5 results for each company, including those with fewer than 5 leads. If you need further assistance or want to suggest a feature change, please request human assistance by clicking on "Talk to a person" in this chat.
Source: Find People overview | Documentation | Clay University
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Hi Rutger, Thanks for reaching out to the support team. I wasn't able to reproduce the issue you mentioned. The "Find People" search pulls leads based on the criteria you've set, and in a sample size of 50 (as shown in your screenshot), it's possible that the first few companies each returned 5 matching leads. Could you let me know how large your sample size was when you ran the search? I've attached a screenshot on my end showing that the "Find People" search can return companies with 5, 4, 3, and even 2 leads, depending on the match quality. Alternatively, if you could attach a link to the table in question, this will help me troubleshoot further. I look forward to your response!
(438 kB)
Rutger V.
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For me it never ever shows companies with 1, 2, 3 or 4 results in the Preview section, only the ones with 5 results Is that maybe the solution? That it doesn't show it in the Preview section, but it does work though?
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Bo (.
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Hey, That’s just the preview—it only shows the top matches, that'd be why you'd see the ones with 5 results because they'd be a higher match. Once you add it to the table, you should see all results, including those with fewer matches. Let me know if you’re still not seeing them after adding to the table!
Channeled
APP
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Channeled
APP
·
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The behavior you're describing isn't a bug, but rather how the "Limit per Company" feature is designed to work. This feature sets a maximum number of results per company, not a minimum. To get the results you want (all companies with 1 to 5 leads), you should set the "Limit per Company" to 5. This will return up to 5 results for each company, including those with fewer than 5 leads. If you need further assistance or want to suggest a feature change, please request human assistance by clicking on "Talk to a person" in this chat.
Source: Find People overview | Documentation | Clay University
Channeled
APP
·
·
Hi Rutger, Thanks for reaching out to the support team. I wasn't able to reproduce the issue you mentioned. The "Find People" search pulls leads based on the criteria you've set, and in a sample size of 50 (as shown in your screenshot), it's possible that the first few companies each returned 5 matching leads. Could you let me know how large your sample size was when you ran the search? I've attached a screenshot on my end showing that the "Find People" search can return companies with 5, 4, 3, and even 2 leads, depending on the match quality. Alternatively, if you could attach a link to the table in question, this will help me troubleshoot further. I look forward to your response!
(438 kB)
Rutger V.
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·
For me it never ever shows companies with 1, 2, 3 or 4 results in the Preview section, only the ones with 5 results Is that maybe the solution? That it doesn't show it in the Preview section, but it does work though?
Loading attachments
Bo (.
·
·
Hey, That’s just the preview—it only shows the top matches, that'd be why you'd see the ones with 5 results because they'd be a higher match. Once you add it to the table, you should see all results, including those with fewer matches. Let me know if you’re still not seeing them after adding to the table!
Channeled
APP
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