Issue with LinkedIn Person Enrichment Returning Null Values | Clay

Issue with LinkedIn Person Enrichment Returning Null Values

The LinkedIn person enrichment is returning null values for most of the profiles. The same is working when I use an external API. Could you guys check it?

9 comments

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Anthony
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Siddharth M. I am also getting this error
Tanvi R.
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Thanks for reporting this - Our engineers are currently looking into this issue and we'll be sure to update you as soon as we have more info. Rest assured, we'll make sure you're refunded any lost credits from this issue as well. Thanks for your patience!
Arturo O.
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Hey Siddharth, thanks for the patience! We apologize for the issues and blockers the enrich person action caused. Happy to report we’ve implemented a number of changes to mitigate this issue until we're able to work with our providers for an ultimate fix. The enrich person action should return data for a large majority of people, and we'll post an update as soon as we're back up and running completely. I can help out with the credits so you can re-run them when ready— what's your workspace ID or link to the table?
Siddharth M.
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Thank you!
Siddharth M.
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https://app.clay.com/workspaces/234954/tables/t_Vt5v63zV6us7/views/gv_XtAqt7zCEWpB
Arturo O.
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Thanks! Just added them!
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Siddharth M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: