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Performance Issues with Clay: AI Generations and Claygent Slowdown | Clay

Performance Issues with Clay: AI Generations and Claygent Slowdown

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Clay has been slow recently. Specifically with the AI generations and claygent. Either it takes them longer to run or they don't run and I have to refresh the page and try again. Ends up making everything take twice as long or longer

5 comments

· Sorted by Oldest

Kierin F.
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https://www.loom.com/share/a51624fd897f4d6dabb1150cf74c66cf?sid=e756ddaa-181c-4135-9ec1-8e2dabb1e81c Seems to be a similar issue she was having. Seems like it's been a known bug for a couple days now. It's a pretty bad one though because it's actually making everything take way more time Also formulas are often doing the same thing. They aren't updating with what I fill out until I refresh the page.
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Bruno R.
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Hey there thanks for reaching out! If you're still experiencing this issue, can you kindly perform a hard refresh for me? Here are some instructions on how to do it: Mac: Chrome and/or Firefox = Press Cmd + Shift + R Safari = Press Cmd + Option + RPC:Chrome, Firefox, Microsoft Edge = Press Ctrl + F5
Petra H.
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Having this issue on a daily basis this week too
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Bruno R.
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Hi Petra, this is likely a temporary performance issue. I recommend trying a hard refresh as suggested earlier and letting me know if the issue persists.
Channeled
APP
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Hi Kierin F.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: