Error Creating Table for Typeform Responses on Explorer Plan

When I try to create a new table to import typeform responses, it gives me this error: "Failed to create new source, please check that your plan allows additional sources". My account is on the Explorer plan. Is this a bug?

12 comments

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The error you're encountering suggests that you may have reached the limit for the number of sources allowed on your current Explorer plan. Unfortunately, I don't have specific information about the source limits for different Clay plans.To resolve this issue, you have a few options:1. Review your current sources and consider removing any unused ones to make room for the Typeform integration. 2. Upgrade your plan to one that allows for more sources. 3. Contact our support team for assistance with your specific account situation.To create a new table for Typeform responses, you would typically follow these steps:1. Open your workspace 2. Click "Create New" > "Table" 3. Choose "Typeform" as the sourceCan you tell me how many sources you currently have in your Clay account? This information would help me better understand your situation and provide more tailored advice. Sources: Typeform integration overview | Clay University Create New Table Create a Table from a Template
Channeled
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Hi Siddharth M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Bruno R.
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Hi Siddharth, I don't see any account linked to your email - could you kindly send me the url to any table in your workspace so I can take a closer look?
Siddharth M.
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https://app.clay.com/workspaces/161599/workbooks/wb_v4zdTnKbtsns/tables/t_D9cTASfBRAJV/views/gv_yuRHtWYSMWa7
Daniel K.
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Hey there, thanks for reaching out with this. I've acknowledged the error you mentioned. Could you please try adding a new API key and running it again? Also, do you already have a form set up with responses? This way, I can ensure the engineering team has all the necessary information. Appreciate your understanding and sorry for any inconvenience this has caused. If there's anything else I can assist you with, please let me know! 😊 Have a great Wednesday, Daniel
Matias K.
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Having the same issue. On the Explorer plan and don't believe I have any additional connections set up at the moment
I tried regenerating the API key (in Clay) and this had no effect.
I have multiple typeforms with responses
Siddharth M.
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Yes, I already have a form setup with responses. I tried connecting my account from a different Clay account as well. Still facing the same error with Typeform.
Daniel K.
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Let me check this with the team. Thanks for the patience!
Daniel K.
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Hey there - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
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Daniel K.
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Hey there, just following up on the typeform issue. I jumped into the table and got it working now, correct? Let us know if it gives you any trouble again!
Channeled
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Hi Siddharth M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: