Persistent Typing Bug in Message Feature: Request for Fix

Jorge Macias · 2025-04-14 23:29:43.198733+00

Hey Clay team, Ive been having this bug for a few weeks. Any time i try to type anything in the message feature (subject line or body line) it automatically jumps to the last character of the subject or body text. Super annoying, ive had a campaign launched with a typo because of this little bug + it's been happening for a few weeks now. Loom video: It's not tied to a specific table, its happening in all my workbooks, even in different workplaces :slightly_smiling_face: As always, if you need anything from me to get this fixed, LMK.

Persistent Typing Bug in Message Feature: Request for Fix | Clay

8 comments

· Sorted by Oldest

Channeled
APP
·
·
We're sorry to hear about the issue you're experiencing with the message feature. To address this bug where typing jumps to the last character, we recommend trying a browser refresh. Use the keyboard shortcut Cmd/Ctrl + Shift + R to perform a hard refresh of your browser. This action clears the cache and reloads the page, which often resolves such interface issues. If the problem persists after trying this solution, could you please provide more details about your browser type and version? This information will help us better understand and address the issue.
Jorge Macias
·
·
Tried, not helping.
Jorge Macias
·
·
Google Chrome Version 135.0.7049.41 Table link (but important to clarify its happening on all tables, workbooks and workplaces): https://app.clay.com/workspaces/422349/workbooks/wb_2xnFCgscNirH/tables/t_CF8ByNgXyqkR/views/gv_RcwuN7rjGkwK
Smit (Clay)
·
·
Hi Jorge, thank you for reaching out! Sorry for this, it looks like we've got a UI bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Jorge Macias
·
·
Squach them bugs 🐛
Tanvi (Clay)
·
·
Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
·
·
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.