Issue with Claygent Template: Prompt Text Not Functional | Clay

Issue with Claygent Template: Prompt Text Not Functional

Happy Monday Team! Something off with a Claygent template? When using it, the prompt text is not functional. https://www.loom.com/share/f3886a54d0e3415d9e3db6cc8223ae7f?sid=1130da5f-2c36-4b18-af11-2a76c850f5bb

5 comments

Channeled
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There could be a few reasons why your Claygent prompt isn't functioning as expected: 1. Complex prompts: Very complex prompts may lead to undefined results or timeouts. 2. Incorrect dynamic field references: Ensure you're using the "/" symbol correctly to reference dynamic fields in your prompt. 3. Empty required fields: Check if the fields you're referencing have values. Use the "Required to Run" toggle for essential fields. 4. Input data format: Verify that your input data format is correct. To troubleshoot, try breaking down your request into smaller batches or simplifying your prompt. If issues persist, you can request human assistance by clicking on "Talk to a person" in this chat.
Sources: Claygent Producing Same Output Despite Dynamic Variables in Prompt | Clay Bug Alert: Undefined Prompts in Claygent | Clay
Andreas W.
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https://app.clay.com/workspaces/249053/workbooks/wb_DU4R9oGPfjRz/tables/t_qfeEs9yV9xQ8/views/gv_fhJuRZoUKE23
Bruno R.
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Hi Andreas, thanks for your message and thanks for flagging this to us. It looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Owen C.
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Hey Andreas, thanks for reaching out! Good news! Happy to report that we heard back from the team and this issue regarding Claygent Templates should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
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