Clarifying User Experience with Unapplied Filters in Clay Platform
Hey Clay team -- potential bug or at least somewhat confusing user experience. If a user has a filter applied, i.e., IF [column_name] = unchecked And then user runs something that leads to column = checked But does not refresh, meaning that the filter is applied but not reflected And then user tries to force-run a column, it will not run and will not explain Probably not a big deal but just a bit confusing so figured I'd share. In my use case I have a column that logs every outbound campaign a contact is added to. It's imperfect and a two step process where first I single select the campaign, which logs the campaign, and then the second step runs an automation that adds to the desired campaign. I was filtering to exclude leads who had previously been added to a campaign. Since my campaign log runs before the campaign add, this meant that then running all rows to add to campaigns wouldn't work. Took me a minute to figure out the reason was because the filter had been applied but not yet reflected since I hadn't refreshed.