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Clarifying User Experience with Unapplied Filters in Clay Platform

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Hey Clay team -- potential bug or at least somewhat confusing user experience. If a user has a filter applied, i.e., IF [column_name] = unchecked And then user runs something that leads to column = checked But does not refresh, meaning that the filter is applied but not reflected And then user tries to force-run a column, it will not run and will not explain Probably not a big deal but just a bit confusing so figured I'd share. In my use case I have a column that logs every outbound campaign a contact is added to. It's imperfect and a two step process where first I single select the campaign, which logs the campaign, and then the second step runs an automation that adds to the desired campaign. I was filtering to exclude leads who had previously been added to a campaign. Since my campaign log runs before the campaign add, this meant that then running all rows to add to campaigns wouldn't work. Took me a minute to figure out the reason was because the filter had been applied but not yet reflected since I hadn't refreshed.

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    To address the issue with filters not reflecting without refreshing, you can try the following: 1. Perform a hard refresh of your Clay workspace: β€’ For Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) β€’ For PC: Press Ctrl + F5 (Chrome, Firefox, Microsoft Edge) 2. If you still see persistent error messages or unexpected behavior, clear your browser cache and refresh the view. These steps should help resolve the issue and ensure that your filters are properly applied and reflected, allowing your automations to run as expected. If you continue to experience problems after trying these solutions, please let me know, and we can explore further troubleshooting options.

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