When encountering API key connection issues, here are the steps to resolve it: 1. Verify your API key is active and correct
2. Check API key permissions:
ā¢ Ensure the key has access to the required endpoints
ā¢ Confirm it has necessary permissions for the specific resourceYou can manage your API keys in two ways: 1. Go to your profile picture > Settings > Connections
2. Through the Enrichment Panel > Account > Add AccountMake sure to check for common issues like: ** Proper key formatting
** Correct endpoint configuration
* Valid authorization headers
Sources:Apollo.io - Clay UniversityHTTP API with JWT Authentication - Clay UniversityGuide: Ways to Save Clay Credits - Clay University
Hey! We're having some temporary downtime that's affecting actions running properly. š ļø
Our engineering team is on it and working to get everything back up ASAP. I'll ping you right away once we're back to normal!
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Hey! Quick update - we're back up and running! š
Could you try a hard refresh (Ctrl+Shift+R or Cmd+Shift+R) to make sure you're getting the latest version?
We're keeping an eye on things to make sure everything stays smooth, but definitely let me know if you run into any hiccups! š
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