Troubleshooting Email Waterfall Column Limitations in Workbook

Yan Chung Lee · 2025-02-18 04:13:33.643557+00

Hi I'm trying to create an email waterfall but somehow it says columns maxed out when its nowhere close? Is this a limitation of the workbook feature?

Troubleshooting Email Waterfall Column Limitations in Workbook | Clay

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The "columns maxed out" error you're experiencing is indeed related to a limitation, but it's not specific to the workbook feature. Each table in Clay has a column limit of 70, with up to 30 of these being action or integration columns. For email waterfalls, this integration column limit is raised to 40. The issue likely stems from the 30-column limit for action (enrichment) columns per table. While you can still add general text columns, creating more enrichment columns may require deleting completed enrichment columns after retrieving the data. This can be particularly challenging with email waterfalls, which may use up to 20 enrichments alone. If you need further assistance with this issue, please request human support by clicking on "Talk to a person" in this chat.
Source: Table columns overview | Documentation | Clay University
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Yan Chung Lee
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https://app.clay.com/workspaces/404481/workbooks/wb_zusneYnCSc3d/tables/t_2UDeeMSpAT64/views/gv_kfNRnXiti8Sm
Stefano (Clay)
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Hi Yan, thank you for reaching out. As shown in the warning below:
(35 kB)
You currently have 25 out of 30 computational columns used up in your table. A waterfall usually uses another 8-12 computational columns. This would result in you exceeding this computational column limit.
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
The "columns maxed out" error you're experiencing is indeed related to a limitation, but it's not specific to the workbook feature. Each table in Clay has a column limit of 70, with up to 30 of these being action or integration columns. For email waterfalls, this integration column limit is raised to 40. The issue likely stems from the 30-column limit for action (enrichment) columns per table. While you can still add general text columns, creating more enrichment columns may require deleting completed enrichment columns after retrieving the data. This can be particularly challenging with email waterfalls, which may use up to 20 enrichments alone. If you need further assistance with this issue, please request human support by clicking on "Talk to a person" in this chat.
Source: Table columns overview | Documentation | Clay University
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Yan Chung Lee
·
·
https://app.clay.com/workspaces/404481/workbooks/wb_zusneYnCSc3d/tables/t_2UDeeMSpAT64/views/gv_kfNRnXiti8Sm
Stefano (Clay)
·
·
Hi Yan, thank you for reaching out. As shown in the warning below:
(35 kB)
You currently have 25 out of 30 computational columns used up in your table. A waterfall usually uses another 8-12 computational columns. This would result in you exceeding this computational column limit.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.