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Troubleshooting Email Waterfall Column Limitations in Workbook

Avatar of Yan C.Yan C.
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Hi I'm trying to create an email waterfall but somehow it says columns maxed out when its nowhere close? Is this a limitation of the workbook feature?

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    The "columns maxed out" error you're experiencing is indeed related to a limitation, but it's not specific to the workbook feature. Each table in Clay has a column limit of 70, with up to 30 of these being action or integration columns. For email waterfalls, this integration column limit is raised to 40. The issue likely stems from the 30-column limit for action (enrichment) columns per table. While you can still add general text columns, creating more enrichment columns may require deleting completed enrichment columns after retrieving the data. This can be particularly challenging with email waterfalls, which may use up to 20 enrichments alone. If you need further assistance with this issue, please request human support by clicking on "Talk to a person" in this chat.

  • Avatar of Channeled
    Channeled
    APP
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    Did that answer your question?

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

  • Avatar of Stefano
    Stefano
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    Hi Yan, thank you for reaching out. As shown in the warning below:

    (35 kB)
    Image

    You currently have 25 out of 30 computational columns used up in your table. A waterfall usually uses another 8-12 computational columns. This would result in you exceeding this computational column limit.

  • Avatar of Channeled
    Channeled
    APP
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