Maya S.

Hey, I had 10K credits available and used the personal email waterfall (5 credits per email), but we ran out of credits after only 118 emails were found. That doesn’t seem to add up. Just to clarify, I used ZeroBounce with my own API key, so that shouldn’t have used any Clay credits either. Any idea what might have caused the overage?

Hey folks, quick question: I’m enriching a data list (adding emails, for example), and I want the enrichment to follow a specific order, like highest to lowest revenue. I sorted the table by revenue, but it looks like Clay is jumping between rows and enriching lower-revenue contacts before the top ones. Is there a way to make sure enrichment happens in the order I set? Thanks in advance!

Hey, I ran the company LI enrichment using the Claygent prompt on a list of company names and domains. I noticed that the results I got were almost entirely incorrect; not a single LI profile matched the actual company. In cases where the correct LI URL can’t be found, I would’ve expected to receive a “not found” value rather than incorrect data. How should I handle this? Is there a way to get a credit refund for these mismatches?