Jim O.

Commented on Request for Refund of 3,513 Credits Due to Table R...·Posted inClay Support

·

Thanks for the assistance and refunding the credits. Is there a way within Clay to know which tables run on a schedule so we can easily monitor which tables run enrichments and consume credits?

Commented on Request for Refund of 3,513 Credits Due to Table R...·Posted inClay Support

Jim O.

·

There is no one on our team who have turned it on. No one is using this table anymore and we only just noticed it back when there are a lof of credits consumed. Then this table must be turned off. Can you please issue a refund for the charged credits?

Posted in Clay Support·

Jim O.

·

Request for Refund of 3,513 Credits Due to Table Run Error

Hi team, can we please get a refund of the 3,513 credits that was consumed in this table? I'm sure that I turned off the scheduled bi-weekly run of this table last 2 weeks ago but today it ran and consumed the remaining credits to our account. Hoping for your fast response on this matter. Thanks. https://app.clay.com/workspaces/43067/workbooks/wb_Z8G4Pww87vRW/tables/t_A3Gsi2ynr3n7/views/gv_YafvtFYeEsSS

1 attachment

3Comments

1

Commented on Issues with Google Sheets Enrichment Column Not Ma...·Posted inClay Support

Jim O.

·

Hi this issue has been solved. Thanks

Commented on Issues with Google Sheets Enrichment Column Not Ma...·Posted inClay Support

Jim O.

·

that is the Clay URL

Commented on Issues with Google Sheets Enrichment Column Not Ma...·Posted inClay Support

Jim O.

·

https://app.clay.com/workspaces/43067/workbooks/wb_s9WDsRRnYVNM/tables/t_b3etCxsRkT4i/views/gv_MvtFi6Pcayki

Commented on Issues with Google Sheets Enrichment Column Not Ma...·Posted inClay Support

Jim O.

·

Posted in Clay Support·

Jim O.

·

Issues with Google Sheets Enrichment Column Not Mapped

I've been experiencing issues with the Google Sheets enrichment column today. It does not show the mapped columns. I can confirm that the sheet is shared with edit access and the API is working. This is not the first time I had issues with the Google Sheets integration. Please help

7Comments

Commented on Error with Lookup Multiple Rows Column Despite Cor...·Posted inClay Support

Jim O.

·

I redo the connection and it worked. Thanks!

Commented on Error with Lookup Multiple Rows Column Despite Cor...·Posted inClay Support

Jim O.

·

we did not delete it, the Clay API key is still there

Request for Refund of 3,513 Credits Due to Table Run Error

Issues with Google Sheets Enrichment Column Not Mapped

About