Noor S.

I'd really appreciate if you could do more than than 50% refund because I honestly, have no idea where the credits went all of a sudden. On Friday the 10th, I had credits like properly 17k credits and then all of a sudden on Monday I had zero. I know there are recurring tables, but these recurring tables weren't set on Monday, they have been there working daily a little bit, even if they were incorrectly on recurring even then they charge credit a little bit daily not all in a single day. It doesn't make sense. I can't figure out anything. this is my client's clay account My Ideal Recruiter and on email address: shanamarr@myidealrecruiter.com. Can you please look into this and a make a refund as soon as possible.

Hi Andrew, Thanks so much. Here is the homepage link: https://app.clay.com/workspaces/425370/home

Gabe E.

Hi Gabriel, 50% refund of 17k credit does sounds helpful. but if you could do more that would be helpful as well.

Yes I am aware. but thats what I am saying these were wrong, I'm the clay builder at MIR and I didn't rerun these nor did I set these up that they would charge so much on recurring. Can you please please help me with a refund on credits so that we can work on the tables. I'll stop the recurring and auto schedules

I'm blank as to what happened last week everything was fine and this week everythings gone.

yes, correct. these shouldn't be recurring .

???

we use credits very cautiously

please help with this, we have zero credits and we have paid a lot for these