Eric N.

Commented on Mapping Clay Columns to Marketo Fields: Do I Need...·Posted in02 Support

So it turns out that all I had to do was click on the "Refresh Fields" button and the fields appeared...go figure. 🤦🏽‍♂️

Posted in 02 Support·

Eric N.

Mapping Clay Columns to Marketo Fields: Do I Need to?

Follow-up Q: Do I need to map Clay columns to Marketo fields? When I run the SFDC enrichments, I typically have to map fields, but with the MKTO enrichment, I see no options to do so. Am I missing something?

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Posted in 02 Support·

Eric N.

Need Help Resolving Marketo Record Update Issues

Happy Friday Team! I'm trying to run an enrichment for Marketo records. I have a webhook set up, so records are feeding into my Clay table. I subsequently run enrichment waterfalls and run an "Update Record" enrichment to push the field updates back into Marketo. However, I'm not seeing the values populate in Marketo...despite seeing a confirmation that the push was successful. Can you please help?

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Commented on Troubleshooting SFDC Sandbox Connection Errors wit...·Posted in02 Support

Eric N.

I activated auto-delete on the table I was trying to write to and it began populating. That said, I tried to run a "lookup record" in SFDC and received an error that reads "Rate Limited, Please try again". What does that mean? (See screenshot)

Commented on Troubleshooting SFDC Sandbox Connection Errors wit...·Posted in02 Support

Eric N.

Here is the error message that my SFDC shared with me: {"responseStatus":"Forbidden","default":"\"{\\\"type\\\":\\\"Forbidden\\\",\\\"message\\\":\\\"Record limit reached for webhook\\\",\\\"details\\\":null}\"","responseCode":"403"}|HttpResponseStatus:403

Posted in 02 Support·

Eric N.

Troubleshooting SFDC Sandbox Connection Errors with Clay Integrations

Aloha Team! I was attempting to do some web hook testing from our SFDC sandbox and I'm seeing an error with the connection. Both "Partial" and "UAT" are sandboxes and they both show errors. When I'm setting up a connection, do I need to have certain SFDC permissions to be able to set up the connection with Clay?

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Commented on Expanding Marketo Data Fields in Clay Integration...·Posted in02 Support

Eric N.

Anaum K. I'm good! Mahalo!

Commented on Expanding Marketo Data Fields in Clay Integration...·Posted in02 Support

Eric N.

Okay, so I updated the role/permissions configuration on the API user and was able to get the rest of the fields to show up! Thanks for your responsiveness and for pointing me in a direction so that I could investigate!

Commented on Expanding Marketo Data Fields in Clay Integration...·Posted in02 Support

Eric N.

I have about 20 fields that I'd like to enrich, with potentially more to follow, but here are two examples. Clicking into these two fields, I don't see an option for enabling API access. The closest option I can think of to enabling access would be Role, where I can configure the permissions that the API user has, but I don't think it has any association to the Clay integration??

Commented on Expanding Marketo Data Fields in Clay Integration...·Posted in02 Support

Eric N.

Thanks Munnawar H. is there someone that I can tag in my reply? Have a great weekend and thanks for your attention to my issue

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