Ruben V. | Clay

Ruben V. | Clay

Commented on Status Update on Claygent: Is It Still Down?·Posted inClay Support

·

·

No its good now

Commented on Status Update on Claygent: Is It Still Down?·Posted inClay Support

·

·

https://app.clay.com/workspaces/17077/workbooks/wb_0t55ldeCEaNyyx4oXES/tables/t_0t7[…]views/gv_0t71wm8Hfac9d8doXH4?workbookId=wb_0t55ldeCEaNyyx4oXES

Commented on Status Update on Claygent: Is It Still Down?·Posted inClay Support

·

·

Yes human

Commented on Status Update on Claygent: Is It Still Down?·Posted inClay Support

·

·

Connect to human please: https://app.clay.com/workspaces/17077/workbooks/wb_0t55ldeCEaNyyx4oXES/tables/t_0t7[…]views/gv_0t71wm8Hfac9d8doXH4?workbookId=wb_0t55ldeCEaNyyx4oXES

Posted in Clay Support·

·

·

Status Update on Claygent: Is It Still Down?

Is Claygent still down? Still keeps on running. Had the same issue yesterday.

1 attachment

See more

Commented on Unexpected Credit Loss Due to Table Configuration...·Posted inClay Support

·

·

Yes indeed, I had to manually switch it again because it was set to credits, and also started running for no reason blowing 30K credits..

Commented on Unexpected Credit Loss Due to Table Configuration...·Posted inClay Support

·

·

Commented on Unexpected Credit Loss Due to Table Configuration...·Posted inClay Support

·

·

HI Michael, apologies for the delay. Yes indeed, that's the issue. We always use our api key for those (obviously) and these were set + didn't touch the table. Thus for some reason it was set to credits + started running all of them without us knowing why. Can we have a refund for this?

Commented on Unexpected Credit Loss Due to Table Configuration...·Posted inClay Support

·

·

Thanks! Me neither

Commented on Unexpected Credit Loss Due to Table Configuration...·Posted inClay Support

·

·

Hi Casper, yes I'm aware. The people were already pulled + API was set (we never use Clay credits for this setup) - but suddenly 1. It changed to credits and 2. started running without touching it.