Kyler E.

Commented on Questions About Email Pulling from RocketReach in...·Posted inClay Support

https://app.clay.com/workspaces/59216/tables/t_Q5bmZQKaXvSJ/views/gv_YMHYpnsi7xcq More detailed explanation in regards to professional emails illustrating Clay not finding with RocketReach API versus them actually being on RocketReach app (not personal emails; professional emails) Thank you!

Commented on Questions About Email Pulling from RocketReach in...·Posted inClay Support

Kyler E.

We were also curious; a lot of the times our email validation comes back as "catch-all" almost 100% of the time

Commented on Questions About Email Pulling from RocketReach in...·Posted inClay Support

Kyler E.

Here we are: https://www.loom.com/share/ebd05f06f59e4b2a9c7bee5ff8474b24

Commented on Questions About Email Pulling from RocketReach in...·Posted inClay Support

Kyler E.

Yes, absolutely. We will get a Loom out as soon as possible.

Posted in Clay Support·

Kyler E.

Request for Clay Team Support Meeting Due to Error on Claygent Run

Also; for the Claygent run on this table: https://app.clay.com/workspaces/59216/tables/t_AYYvbym8uAkZ/views/gv_by5BfKhjVR8s We are getting an error that says to contact support. Would someone from the Clay team possibly be available to have a video meet with our team at a time that works this week?

4Comments

Posted in Clay Support·

Kyler E.

Questions About Email Pulling from RocketReach in Clay Enrichment

We are curious why Clay doesn't pull in all the emails that RocketReach offers: For example, we don't get emails through RocketReach enrichment on this table: https://app.clay.com/workspaces/59216/tables/t_oyJmYParCXH5/views/gv_BP85qDFqjbCr Yet, when we go to the RocketReach app there is work emails (does clay only pull in the A grade emails and not lower grade or?) Thank you for your assistance!

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