Nicolas F.

Hi, how are you? We upgraded to another Clay plan, but I was charged for the full plan instead of just the difference. I'd like to request a refund for what I paid this month for the previous plan. Is that possible?

Hey! How are you doing? have a very serious problem. I've been waiting for 24 hours for this table to update. My Apollo credits have already been deducted, but I don't see the data reflected in the Clay table. It seems like there might be a bug. How can I fix this?

Hi, how are you? It’s been really difficult these days to manage a large database of 18-20k leads in Clay. The platform has been performing especially poorly, and I’m using a MacBook Pro with 16GB of RAM — not the best, but definitely not the worst either... Here’s a video showing a bug that’s driving me crazy when I try to delete a formula in a column. Instead of changing the UI for things that, for those of us who use the platform daily, don’t really make any difference, it’d be great if you could allocate more resources toward making the platform run smoothly and quickly... https://www.loom.com/share/4b27cac824c44c7093934481e6c2c37f#Edit