Katie D.

Hi there -- my name is Katie and I'm a manager on the Support Team. Can I ask that for security reasons, we move this conversation out of a public slack channel and into an email or even better, from within the chat widget in your account where you want to make a change.

We want to make sure we're hearing from an Admin on the account before making any credit or subscription changes to a workspace. In your new ticket, if you could please confirm the workspace IDs and the credit amount in question that will help us solve this for you faster.

It seems like there are a few other ticket conversations happening simultaneously and I want to be sure you continue with the account you're expecting to use!

Thank you for your help and understanding!

Hey there Muhammad S. thanks for reaching out! If you're reaching out in your Clay account, or here in this slack, it should connect you to our support team! Let me get someone to jump in and help 🙂