Nick

OK thank you

It looks like a couple thousand credits at a glance

I ended up just doing another enrichment can you at least issue the credits for that

Here’s an example:

But this doesn’t fix the problem of showing me the actual email I want from any source. It’s a waterfall, it needs to take the email from one of dozen or so sources and put it in the final column. Also I ran it again on some cells and it didn’t work the second time, so running it again doesn’t help me either. The only choice I seem to have is to build another column from scratch and hope the software works as its supposed to this time. Is having the software work as designed now not one of the choices I have?

Even better, when I do re-run the waterfall, it doesn’t even fix the problem. It just comes back to the same issue, which is that you’re not displaying the email address. So if I took your advice I’d burn a ton of credits and be back where I started. Can someone on your team look at what’s actually happening here and try to help?

This answer is factually incorrect. If I re-run the waterfall it will start the whole thing over again as if it never happened. The Apollo account is connected via my Apollo API key, and you’re going to delete the Apollo data you already got, and then go fetch it again, and I’m going to get charged by Apollo again. This will happen because your software is defective, that’s a design/execution flaw. The reason I am reaching out is because I am trying to get you to help/fix this problem that I have identified. In case you’re not convinced, here’s a video that will clearly demonstrate that what you’re saying isn’t true.

https://app.clay.com/workspaces/403851/workbooks/wb_0t0qciqZ7ujtonamQ2x/tables/t_0t0vzb2fHwb45ef6naJ/views/gv_0t0vzb3WwEWJfBHTmcZ

But that’s not what’s happening. As you can see the first one, which I ran as a test, is showing in the main column. The other ones are not. It’s clearly a bug I’m a developer and I am highly fluent with clay and this workflow. I’m trying to figure out where I can get the data without running credits again.