Issue with Row Limits on Find People Functionality

Garrett W. · 2025-11-04 07:23:08.078102+00

row limits on find people are not working https://app.clay.com/workspaces/489571/workbooks/wb_0szakhkDrVXfdUPnTTz/tables/t_0t0s9nnDW2EpoiZYA6P/views/gv_0t0s9nne5asskguzZFD

Issue with Row Limits on Find People Functionality | Clay

Clay Support
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The Find People limit setting controls the maximum number of profiles returned per search, but it doesn't guarantee that exact number will be found. [1]
When you see "Found 10 people" with a limit of 4, this indicates the search found 10 total profiles but should have been limited to 4. However, limits work differently than expected - they restrict results per company rather than total results.
The "Run condition not met" status suggests your search criteria aren't being satisfied for those rows, which is why you see "No Profile Found" regardless of the limit setting.
Check your search filter settings in the Find People configuration to ensure the limit is properly applied and your search criteria are correctly configured.
Clay Support
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Did that answer your question?
Garrett W.
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i only want to return the max set and email no more than that number get a human pls 🙂
Clay Support
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I understand your concern and will connect you to a human agent who can assist further. Please hold on a moment.
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Garrett W.
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now it just nuked my credits bc of the limits 😭 😭 😭 😭 😭 can someone pls help
Garrett W.
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i just lost all of them
Amit K.
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Hey Garrett- in which table were you pulling in records from a find people search? All of these are being pulled in from RSS feed or a send table data. Please let me know so I can investigate the issue!
Garrett W.
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https://clayrunhq.slack.com/archives/C025KSBLPGX/p1762240982814409
Garrett W.
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its this workbook https://app.clay.com/workspaces/489571/workbooks/wb_0szakhkDrVXfdUPnTTz?sidebarAction=openCommandCenter
Garrett W.
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and this table https://app.clay.com/workspaces/489571/workbooks/wb_0szakhkDrVXfdUPnTTz/tables/t_0t56w2nhsmn4YUMyJMH/views/gv_0t56w2n995uoH8nDJDc
Garrett W.
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but bc people limits were not observed it blew thru all my credits 😭
Amit K.
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Garrett - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Garrett W.
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could you guys refund me some creds 😭 😭 😭 😭 😭 😭 😭
Amit K.
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Hey Garrett- of course. Let me do that now. Could you share me the email associated with the table you've just sent me. I can't seem to find that workspace on my end.

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