Issues with Clay Support Sculptor: Slow Performance Concerns

George D. · 2025-10-16T12:24:53.814Z

Hi @Clay Support Sculptor is constantly giving me and it is running very slow than usual. Is there a problem?

Issues with Clay Support Sculptor: Slow Performance Concerns | Clay

11 comments

· Sorted by Oldest

Clay Support
APP
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Sculptor may run slowly or show a "network error" due to high latency, which can stem from network congestion, hardware delays, or distance from data servers [1]. Performance can also degrade with large tables or complex workflows .
To resolve:
Check your network connection stability .
Perform a hard refresh: • Mac: Cmd + Shift + R (Chrome/Firefox) or Option + Cmd + E (Safari) • Windows: Ctrl + Shift + R
Clear your browser cache if errors persist .
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
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·
If you still need help with Sculptor's performance issues, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or understand?
George D.
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There are no network connection issues, I performed a hard refresh including log in and out, also cleared cache. Stll running slow and frequently network error
Clay Support
APP
·
·
Sculptor may still run slowly and show network errors due to:
High latency from large tables or complex workflows, even with a stable connection [1].
Rate limits on AI features or API tiers, especially with heavy prompts or multiple enrichments running simultaneously .
Processing delays from simultaneous actions or inefficient data routing .
Try:
Breaking large tasks into smaller batches.
Disabling auto-run features to reduce load .
Using "Troubleshoot with AI" on error cells for tailored fixes [2].
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
I’m sorry the issue with Sculptor’s performance is persisting despite your efforts. Do you want to share more about your current workflow or any specific errors you’re encountering so I can assist further?
George D.
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Yes
Clay Support
APP
·
·
Sculptor may still run slowly and show network errors due to:
High latency from large tables or complex workflows, even with a stable connection [1].
Rate limits on AI features or API tiers, especially with heavy prompts or multiple enrichments running simultaneously .
Infinite loops in workflows that consume resources and slow performance [2].
Try:
Breaking large tasks into smaller batches.
Disabling auto-run features to reduce load.
Checking for circular workflow triggers.
Using "Troubleshoot with AI" on error cells for tailored fixes .
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
I’m sorry the performance issues with Sculptor are still causing trouble. Would you like to provide more details about your workflow or specific errors so I can assist you further?

Clay Support
APP
·
·
Sculptor may run slowly or show a "network error" due to high latency, which can stem from network congestion, hardware delays, or distance from data servers [1]. Performance can also degrade with large tables or complex workflows .
To resolve:
Check your network connection stability .
Perform a hard refresh: • Mac: Cmd + Shift + R (Chrome/Firefox) or Option + Cmd + E (Safari) • Windows: Ctrl + Shift + R
Clear your browser cache if errors persist .
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with Sculptor's performance issues, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or understand?
George D.
·
·
There are no network connection issues, I performed a hard refresh including log in and out, also cleared cache. Stll running slow and frequently network error
Clay Support
APP
·
·
Sculptor may still run slowly and show network errors due to:
High latency from large tables or complex workflows, even with a stable connection [1].
Rate limits on AI features or API tiers, especially with heavy prompts or multiple enrichments running simultaneously .
Processing delays from simultaneous actions or inefficient data routing .
Try:
Breaking large tasks into smaller batches.
Disabling auto-run features to reduce load .
Using "Troubleshoot with AI" on error cells for tailored fixes [2].
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
I’m sorry the issue with Sculptor’s performance is persisting despite your efforts. Do you want to share more about your current workflow or any specific errors you’re encountering so I can assist further?
George D.
·
·
Yes
Clay Support
APP
·
·
Sculptor may still run slowly and show network errors due to:
High latency from large tables or complex workflows, even with a stable connection [1].
Rate limits on AI features or API tiers, especially with heavy prompts or multiple enrichments running simultaneously .
Infinite loops in workflows that consume resources and slow performance [2].
Try:
Breaking large tasks into smaller batches.
Disabling auto-run features to reduce load.
Checking for circular workflow triggers.
Using "Troubleshoot with AI" on error cells for tailored fixes .
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
I’m sorry the performance issues with Sculptor are still causing trouble. Would you like to provide more details about your workflow or specific errors so I can assist you further?